Hotel is recognized as one of top performing Hampton properties
Hampton Hotels, Hilton Worldwide’s global brand of more than 1,900 mid-priced Hampton Inn and Hampton Inn & Suites, announced Hampton Inn New Bern the 2015 Wall of Fame Award winner for the first quarter 2015. The award places the hotel, located at 200 Hotel Drive, New Bern, NC 28562, as one of the top Hampton properties in terms of service and growing customer loyalty.
The Wall of Fame is awarded to Hampton Inns scoring in the top 15% of the brand in Quality Assurance, Inspections and Guest Satisfaction Scores for Service and Accommodations. “We are honored to be recognized by Hampton with the Wall of Fame Award”, said Paulette Hopper, General Manager of Hampton Inn New Bern. “Our team works each day to spread Hamptonality to our guests by providing excellent customer service. It is because of that commitment we are able to be recognized for this honor.”
Guests of Hampton Inn New Bern enjoy guest rooms equipped with modern amenities designed to help guests feel at home and stay productive, including a clean and fresh Hampton bed, Neutrogena amenities, free high speed internet, microwave and refrigerator. Our hotel also features Hampton’s Perfect Mix Lobby designed with a variety of seating and lighting options for both leisure and business travelers as an extension of the guestroom.
Hampton Hotels foster a unique culture of hospitality – called “Hamptonality”. This term describes each hotel’s approach to friendly customer service, anticipating guests’ needs and providing travelers with helpful suggestions about area attractions, historical facts and fun things to do around town.
Hampton Inn New Bern participates in Hilton HHonors®, the only hotel rewards program that offers Points & Miles® and No Blackout Dates.
About Hampton Hotels
The Hampton Hotels brand, including Hampton Inn, Hampton Inn & Suites and Hampton by Hilton, is Hilton Worldwide’s award-winning leader in the mid-priced hotel segment, serving value-conscious and quality-driven travelers. With over 1,900 properties totaling more than 188,000 rooms in 14 countries and territories, Hampton Hotels is part of Hilton Worldwide, a leading global hospitality company. All Hampton Hotels offer comfortable surroundings and a friendly service culture, defined as “Hamptonality”, delivered by over 50,000 Team Members and supported by the 100% Hampton Guarantee®, reinforcing its commitment to providing excellent service to both business and leisure travelers alike. High-quality and consistent accommodations and amenities, such as free Wi-Fi and free hot breakfast, and the latest technology and innovations, such as multi-unit Power Cubes and the brand’s signature Clean and Fresh Hampton Bed®, combined with numerous locations globally have made Hampton a leader in its segment and one of the fastest growing hotel brands worldwide. Please visit www.hampton.com,http://news.hampton.com or www.hamptonoffers.com for more information and connect with Hampton Hotels online atwww.facebook.com/Hampton, http://twitter.com/Hampton or www.youtube.com/Hampton.
About First Carolina Management
First Carolina Management, Inc. is a premier hotel and restaurant management company specializing in operating, developing, marketing, and renovating franchise-affiliated hotels and restaurants throughout the Southeast. In over 25 years of operation they have developed proven strategies for integrating marketing, sales, operations, development, finance, accounting, and more to ensure delivery of superior customer service and satisfaction. To learn more about First Carolina Management and their other managed properties visit www.1stcarolina.net.
Submitted by: Dale Laboy, Director of Sales, Hampton Inn New Bern